SHIPPING & RETURNS
All orders with the exclusion of Red Dingo Tags will be processed and sent within 1 business day using either Royal Mail Second Class Delivery or via Hermes Courier - 3 to 5 business day delivery. All orders will be received no later than five business days.
Our Red Dingo tags are sent directly from the engraver and will be received within five to ten business days.
All orders within the UK of £24.99 and above will received free delivery, anything below a delivery cost of £2.90 will be charged. If your order costs less to post than the fee paid, the difference will be immediately refunded.
EUROPE, UNITED STATES & AUSTRALIA
Please note Beds, Coats and Red Dingo Tags are not available for purchase outside of the UK. All other orders with the will be processed and sent within 1 business day using Royal Mail Tracked Delivery. Delivery times vary depending on country of purchase.
All orders from outside UK require full postage cost.
RETURN & EXCHANGE POLICY
In the unlikely event and a product received is incorrect, damaged or doesn't fit, we will do our best to resolve this to your satisfaction via refund or replacement. Just contact us to arrange return for an exchange or refund.